Privacy Policy

1. Introduction

Acme Factory Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use The Printer App software and visit our website at theprinterapp.com.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when:

• Contacting us for support via email
• Purchasing a license or subscription
• Creating an account or activating your license
• Downloading the software from our website

If you purchase a license, we may collect your name, email address, and billing information. Payment processing is handled by third-party payment processors; we do not store full credit card numbers.

2.2 Information Collected Automatically (Website Only)

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent
• Referring website

This information is collected through standard web server logs and may be used for analytics purposes.

2.3 Information NOT Collected

3. How We Use Your Information

We use the limited information we collect to:

• Process license purchases and manage your account
• Provide customer support
• Send license keys and product updates
• Improve our website and services
• Comply with legal obligations

4. The Printer App Software

The Printer App is a fully offline desktop application. It does not:

• Connect to the internet during use
• Send analytics or telemetry data
• Require an account or login
• Upload your images to any server
• Track your usage or printing activity

Settings and layout data are stored locally on your computer using your browser's localStorage and local file system.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS) on our website
• Secure storage of any collected data
• Limited access to personal information

6. Data Retention

• Purchase and license records: Retained for the duration of your license and as required by law
• Support correspondence: Retained for 3 years for quality assurance
• Website analytics: Retained for 12 months

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@theprinterapp.com.

8. Children's Privacy

The Printer App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Acme Factory Inc. is based in British Columbia, Canada. If you are located outside Canada, please be aware that any information you provide may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate data protection.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is:

• Consent: For marketing communications
• Legitimate Interest: For website analytics and security

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@theprinterapp.com
• Support: support@theprinterapp.com