Last Updated: August 31, 2026
Payment processor: The Printer App is sold as a one-time software license. Purchases are processed by Paddle, which acts as the authorized reseller and Merchant of Record for the transaction.
On an eligible Device, The Printer App offers an optional free seven-day full-feature trial so you can evaluate the software before purchasing. The trial begins only when you explicitly choose Start Free 7-Day Trial; merely installing or opening the app does not start it, and no payment information is required. A Device that has previously activated a paid license is not treated as a new first-time trial Device merely because that license is later deactivated.
Except where required by applicable law or provided under Paddle's Refund Policy, purchases are final. Refunds are not offered simply because a project has been completed, the software is no longer needed, or the purchaser has changed their mind after using the licensed product.
Where Paddle or applicable law provides a right to a refund, withdrawal, cancellation, or remedy for a faulty or materially misdescribed product, those rights remain fully available. Nothing in this policy limits rights that cannot legally be waived.
Refunds for purchases processed by Paddle must be issued through Paddle. You can request help using the receipt or transaction email sent by Paddle, through Paddle Buyer Support, or by contacting us at support@theprinterapp.com. If you contact us first, we will help identify the transaction and coordinate with Paddle where appropriate.
For Paddle's current refund terms and buyer-support process, see Paddle's Refund Policy.
If The Printer App is not functioning as described, please contact support@theprinterapp.com. We will make a reasonable effort to diagnose activation, licensing, installation, or product defects. This does not reduce any refund or consumer rights available through Paddle or applicable law.
If a purchase is refunded or reversed, access under the license associated with that purchase may be revoked or deactivated. When license access is revoked, licensed features are no longer available. Any continued rights required by applicable law remain unaffected.
Questions about The Printer App or a purchase can be sent to support@theprinterapp.com.